FAQ
How long is the delivery time?
Orders will be ready to ship in 1 to 2 weeks.
Can I use off-the-shelf speakers and pedals with eSantoor?
No, the pedal is specifically designed for eSantoor. We do recommend external speakers.
What are the specifications for the eSantoor speakers?
eSantoor comes with two 15W high-quality speakers designed exclusively for the instrument.
What's the quality of the samples used in eSantoor?
Each note has 16 samples across 4 different layers for rich, detailed sound samples.
Do I need special mezrabs to play eSantoor?
No special mezrabs are required; you can use your own. Slightly heavier mezrabs work best as they activate the sensors more effectively.
How high are the sensors (bridges) on the eSantoor?
The sensors are positioned 1/4" above the surface of the santoor.
Can I play the eSantoor sensors with my fingers?
No, you must use mezrabs to play the notes. However, you can use your fingers to damp or pitch-bend individual notes by gently touching the sensors.
What is the hard disk/memory capacity of eSantoor?
eSantoor has 64GB of memory, with only 3% currently in use, allowing plenty of room for future updates.
What is the life expectancy of eSantoor?
With proper maintenance, eSantoor can last over 10 years. If any parts are damaged, they can easily be replaced.
Are software upgrades available for eSantoor?
Yes, software upgrades are free for all customers. New instrument samples will be sold separately when available.
What material is used for eSantoor?
eSantoor is made from MDF with a durable plastic-like finish.
Can eSantoor display sheet music?
This feature is possible but has not been implemented in the current software version.
What recorded samples are included with eSantoor?
eSantoor has 3 short sample recordings. You can also record and playback your own songs.
Can I copy data from eSantoor to a USB drive?
Copying files out of eSantoor will be implemented in the future software releases.
Is there a recommended carrying case for eSantoor?
Our case is coming soon; however, until then, here’s an alternative carrying case available on Amazon.
What speakers do you recommend for eSantoor?
We recommend the Yamaha HS5, available here.
What cable do I need to connect the speaker to eSantoor?
Use the Elebase 1/4 Inch TRS Instrument Cable.
Does the power adapter work in other countries?
Yes, the power adapter is universal and works with 96-240VAC input.
Does eSantoor have mono or stereo output?
eSantoor has two separate mono line outputs for left and right speakers, which can be used individually as mono or together as stereo.
What kind of output does eSantoor have?
eSantoor features 1/4" TRS balanced outputs for both left and right channels.
Does eSantoor have a headphone output?
Yes, eSantoor includes a standard 3.5mm stereo headphone output.